Privacy Policy

Last updated: October 22, 2026

Lipo ("Lipo", "we", "us", or "our") provides a macOS dictation, translation, voice editing (Ask Lipo), clipboard, screenshot, and Visual Brief application, together with account, billing, and related services at uselipo.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

What stays on your Mac

Lipo is designed to keep your day-to-day content local by default. The following items are stored on your Mac unless you choose to delete them or enable a feature that sends them for AI processing:

Dictation history, including Ask Lipo instructions and results, raw transcripts, cleaned text, and paste history.
Clipboard history and screenshot history.
Visual Brief recordings, selected frames, transcripts, and generated briefs.
Custom dictionary terms, app-mode assignments, shortcuts, permissions state, and app preferences.
Snippets: the names you say and the text you save for them, unless you turn on snippet backup.

We do not upload this local content to our servers for general storage or sync. If you uninstall the app or clear local history, content stored only on your Mac may be lost.

What we process in the cloud

Some Lipo features need cloud AI processing to work. When you use those features with a signed-in account, we send only what is needed to complete that request (not your whole history), and the result comes back to your Mac.

Audio for transcription, translation, cleanup, or timestamp generation.
Transcript text and custom dictionary terms used to improve recognition, formatting, translation, or cleanup.
For Visual Brief, your recording is sent to a trusted third-party partner so it can be analyzed and turned into a ready-to-paste prompt. That content is used only to complete your request.
For Ask Lipo, your spoken instruction, the text you selected or the text in the field you are typing in, any screenshots you attach, and the name on your Lipo account, so Lipo can tell which messages in a thread are yours. That content is used only to complete your request.
The names of your snippets, sent with your dictation so the AI can tell where you asked for one. The text you saved for a snippet is not sent: Lipo adds it on your Mac.
For Learn from my fixes (on until you turn it off): after Lipo pastes a dictation, it reads the text box it pasted into, on your Mac, for up to 90 seconds, to notice when you fix a word. When you do, Lipo sends the corrected word, the word it replaced, and their sentence to check whether the word is a name or term worth adding to your dictionary. Nothing else from the text box is sent.
If you turn on Context awareness (it is off until you turn it on), the text Lipo reads on your screen at the moment you start dictating or using Ask Lipo: the text around your cursor and in the window you are using, with the app name, the window title, and the website name. Lipo reads this text through the macOS Accessibility permission. It does not take screenshots for this, it does not read other windows, and it skips password fields and password manager apps. The text is sent with that request only and is not stored by Lipo.
Technical metadata such as plan, language, mode, request type, timing, usage counts, and error information.

We do not use your dictation audio, Ask Lipo requests, screen text read for Context awareness, Visual Brief recordings, clipboard contents, or generated prompts to train Lipo-owned AI models. We do not sell this content. Where our partners allow it, we configure them to use your content only to provide the service you asked for.

Account & billing

We use account, billing, and backend providers to operate Lipo. We may process:

Account information, including email address, account identifiers, authentication state, and device/session metadata.
Billing information handled by Stripe, including subscription plan, payment status, invoices, renewal and cancellation state, and customer identifiers. We do not store full card numbers.
Usage information needed to provide entitlements and enforce limits, such as audio seconds, translation word counts, screen-recording job counts, Ask Lipo request counts, request type, plan, and billing period.
Support information you send us, including emails, screenshots, logs, or files you choose to share when requesting help.

Optional backup

If you enable dictionary or settings backup, your dictionary words and selected preference settings may be stored in your Lipo account so they can be restored on another Mac. Dictation history, clipboard history, screenshot history, recordings, transcripts, and generated prompts are not included in dictionary or settings backup.

Snippet backup is separate and off until you turn it on, on the Snippets tab. While it is on, your snippets (the names and the text you saved) are stored in your Lipo account so they can be restored on another Mac. Turning it off deletes that copy.

How we use information

We use information to:

Provide transcription, translation, cleanup, Ask Lipo, Context awareness, Visual Brief, account, billing, and support features.
Authenticate users, prevent fraud, secure the service, and enforce plan, fair-use, and rate limits.
Debug errors, measure reliability and latency, maintain backend systems, and improve product quality.
Send service messages, security notices, subscription notices, and support replies.
Comply with law and enforce our Terms of Service.

Usage analytics

To see where people get stuck and make Lipo easier to set up and use, we record what happens in the Lipo app and in your account. We send these records to PostHog, an analytics service. They include:

Which setup screens you see, and whether the microphone and Accessibility permissions are turned on.
Your answers to the setup questions, such as what you use Lipo for and how you heard about it.
When you sign in, start a trial, add a card, subscribe, or cancel, and the reason you choose if you cancel.
When you dictate, use Ask Lipo, or make a Visual Brief: the time, how long it was, the mode, which settings were on (such as Context awareness), what kind of result Ask Lipo gave, and whether it worked or showed an error.
When Lipo learns words for your dictionary: how many, never the words themselves.
Which emails we sent you, your app version and macOS version, and your approximate location by country.

When the app opens for the first time, it creates a random ID. This lets us connect the setup screens you saw before you signed in to your account. When you sign in on our website, your earlier visits to the website are connected to your account in the same way.

These records never include your dictated words, Ask Lipo instructions or results, text read from your screen, dictionary words, snippets, audio, recordings, clipboard, screenshots, or prompts. We do not send your email address or name to PostHog, and we do not use these records for advertising.

Service providers

We share information with service providers only as needed to operate Lipo. These may include authentication, billing, backend hosting, app distribution and updates, customer support, and trusted AI processing partners that help power transcription, translation, cleanup, Ask Lipo, and Visual Brief. Named infrastructure providers we use today include Clerk, Stripe, Convex, Netlify, and PostHog (website and app usage analytics). Our AI processing partners may change as we improve the service.

We may also disclose information if required by law, to protect the rights and safety of Lipo or others, to investigate abuse or security issues, or in connection with a merger, acquisition, financing, or sale of assets.

Retention

Local histories and settings remain on your Mac until you delete them, change retention settings, or uninstall the app. Cloud AI payloads are intended to be transient and are not stored by us as a durable user-content archive. Account, billing, entitlement, usage, security, support, and legal records may be retained as long as needed to provide the service, resolve disputes, enforce agreements, prevent abuse, and comply with law.

Security

We use reasonable technical and organizational safeguards designed to protect information, including encrypted transport for network requests, secure account authentication, server-side provider keys, short-lived realtime keys where supported, and access controls for backend systems. No method of transmission or storage is completely secure, and you are responsible for keeping your Mac, operating system account, and Lipo account credentials secure.

Cookies and website data

Our website and account pages may use cookies, local storage, or similar technologies for sign-in, account management, security, billing, site operation, and basic performance measurement. Third-party services such as Clerk and Stripe may set cookies or similar identifiers when you sign in or manage billing.

We use PostHog to understand how the website is used: page views, approximate location by country, and which buttons are clicked. This uses local storage in your browser (not third-party cookies), does not record what you type, and is not used for advertising. After you sign in, these visits are connected to your account, as described in Usage analytics above.

Your choices and rights

You can manage or delete local histories inside the app where controls are provided, cancel your subscription through the billing portal, and contact us to request access, correction, deletion, or export of personal information we hold about your account. Depending on where you live, including California, the European Economic Area, the United Kingdom, or other regions with privacy laws, you may have additional rights to object to or restrict processing, withdraw consent, or lodge a complaint with a regulator.

Some information may be retained where required for security, fraud prevention, billing, tax, legal compliance, or legitimate business records.

Children

Lipo is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

International processing

Your information may be processed in the United States and other countries where we or our service providers operate. Those countries may have privacy laws that differ from the laws where you live.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by posting the updated policy on this page, updating the "Last updated" date, and, where appropriate, notifying you by email or in the app.

Contact

Questions or privacy requests: use the contact form and choose the Privacy request topic.